Christmas & New Year Trading Hours
Whether you’re taking a break or working through, we hope it’s a safe and enjoyable time for you and your family. Here's what you need to know about how to access your banking and avoid disruptions over this time.
Contact Centre and Store Trading Hours
| Date | Contact Centre
(Business Hours) |
Wollongong Store
(Business Hours) |
| Wednesday 24 December 2025 | 8am – 6pm | 9.30am – 3pm |
| Thursday 25 December 2025 | CLOSED | CLOSED |
| Friday 26 December 2025 | CLOSED | CLOSED |
| Saturday 27 December 2025 | 8am – 3pm | CLOSED |
| Wednesday 31 December 2025 | 8am – 6pm | 9.30am – 3pm |
| Thursday 1 January 2026 | CLOSED | CLOSED |
| Friday 2 January 2026 | Normal trading hours | Normal trading hours |
Access to your banking during the holiday season
Mobile Banking app
Stay on top of your banking during the holiday season with the Community First Mobile Banking app. You can continue to make payments and keep track of holiday spending. You can also lock your card if it is lost or stolen and/or order a replacement.
Accessing your funds
You can withdraw funds from ATMs and Bank@Post however some fees and charges may apply. It’s also important to be aware of your daily EFTPOS transaction and withdrawal limits.
Stay alert for scams
Scammers are often very active around Christmas and the New Year. Stay alert and if you notice any suspicious texts, chat messages, emails or account behaviour, be sure to get in touch
Heading overseas?
Let us know before you go. That way, we can take note of your travel dates and location/s and avoid any disruption to accessing your funds while you’re away. If you need to contact us when you’re travelling our overseas number is + 61 2 9735 1602.
get in touch
Not sure what's the best fit for your needs? No worries. Get in touch with one of our banking specialists today.
