Contact Us
Sometimes you just need to reach out to find what's the best fit for you. No worries! We're here to support you with whatever you need. Connect with us through one of the options below. We look forward to hearing from you!
search FAQs
Before contacting us, why not check our FAQ and how-to sections to see if we already have the answer to your question.
Find out moresend us a message online.
Use the form below to send us a message and our customer service team will respond promptly to your enquiry.
contact us by phone.
Monday – Friday
8:00am – 8:00pm (AEDT)
Saturday
8:00am – 3:00pm (AEDT)
lost or stolen card?
Did you know that you can report your lost or stolen card through our mobile app.
Or give us a call on 1300 132 249.
What ATM facilities can I use for free?
Did you know you can avoid ATM fees by withdrawing cash from any major ATM?
To view a full list of banks with fee free ATMs visit www.ratecity.com.au/bank-accounts/news/banks-allow-free-atm-withdrawals
Bank@Post
Bank@Post gives you the ability to make deposits and withdraw cash at Australia Post branches. It’s safe, secure and ensures that you can bank anywhere Bank@Post is offered.
Where to find us
Looking to do your banking in person? For personalised and professional service, drop in and meet our friendly, experienced staff at our Wollongong Branch or any of the 12 Community First stores.
Location |
Address |
Opening Hours |
Wollongong |
38-42 Young St, Wollongong | 9.30am – 5pm
Monday – Friday |
Bankstown (cashless store) |
Bankstown RSL
1 Meredith St, Bankstown |
9.00am – 5pm
Monday – Friday |
Blacktown (cashless store) |
Blacktown Workers Club
55 Campbell St, Blacktown |
9.00am – 5pm
Monday – Friday |
Cronulla (cashless store) |
Suite 109, Level 1
(entrance from Croydon Street) 28-32 The Kingsway, Cronulla |
9.00am – 5pm
Monday – Friday |
Dee Why |
17-19 Oaks Avenue, Dee Why | 9.00am – 5pm
Monday – Friday |
Edgeworth |
Shop 1 Building B, Edgeworth Town Square
720 Main Rd, Edgeworth |
9.00am – 5pm
Monday – Friday |
Erina (cashless store) |
Suite 1.03A, Platinum Building
4 Ilya Ave, Erina |
9.00am – 5pm
Monday – Friday |
Gorokan |
66-68 Wallarah Road, Gorokan | 9.00am – 5pm
Monday – Friday |
Liverpool (cashless store) |
107 Moore St, Liverpool | 9.00am – 5pm
Monday – Friday |
Mount Druitt |
Shop 32, Mt Druitt Central
10 Zoe Place, Mount Druitt |
9.00am – 5pm
Monday – Friday |
Narellan |
Narellan Town Centre
Shop T309, 326 Camden Valley Way, Narellan |
9.00am – 5pm
Monday – Friday |
Penrith |
SP 032 Nepean Village
Cnr Station & Woodriff St, Penrith |
9.00am – 5pm
Monday – Friday |
Warriewood |
Shop 18, Jacksons Rd
Warriewood Square, Warriewood |
9.00am – 5pm
Monday – Friday |
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